Returns:
You can return any products to receive a refund of the purchase price or exchange the products within 10 days of delivery, provided that the products are returned in their original condition with packaging and proof purchase for a full refund not including shipping charges or for a Store credit.
Any charges for sending the product back will be borne by you.
Unfortunately for health reasons, we cannot return some items such as abdominal guard, any clothing item* or any customized items for which once an order containing any customized items has been validated it cannot be changed or canceled. This includes cricket bats which have been knocked in or modified in any way.
Refunds:
Full priced Items can be exchange, credited or refunded
Exchanges:
All sale and clearance Items can be exchanged or credited but no refunds will be offered.
Warranty
Cricket bats will be considered under warranty for a period of 30 days from date of purchase.
We reserve the right to revoke this warranty if we believe that the bat has been used in ways not deemed responsible. We also reserve the right to revoke this warranty if labels were removed or chosen not to be applied. No cash refunds will be offered and the shipping costs relating to the returning of goods will be borne by the customer.
All products should be returned with all the original accessories. Until we receive all the accessories we will not process any warranty claim.
Should you believe a warranty claim to be necessary, the product must be returned to us for inspection. Proof of purchase is required to be provided for any claim to be valid.
The warranty period does NOT include the following;
● Misuse
● Insufficient knocking in and preparation prior to use ( bats )
● Surface cracks
● Damaged edges or toe, or excessive use
● Bats used against bowling machines are not returnable as these especially damage cricket bats.
Bat Knocking- Please note bats can break even when they are knocked properly ( even knocked by us), warranty claims is at the sole discretion of manufacturer or distributor.
In the case of replacement product, the remaining warranty period on the existing product only will be carried onto the replacement bat.
